I have a Brazilian customer who has been cooperating with our factory for several years. They place a fixed order with us every year, almost five or six products, with a cooperation amount of more than 100,000 US dollars. For people like me who are not particularly strong in development ability, it is also considered a big customer. At the beginning of this year, this customer's goods were exported from Ningbo, but the customs inspection said that this customer's brand had been registered by a company in Hangzhou, and our company could not export unless it had the authorization of that company. After we communicated with the customer, the customer provided various certificates such as trademark certification, but the customs still did not pass. Our goods are already in the Ningbo warehouse, and we have to pay one more day of storage fee for each day of delay, and we cooperated with the customer to submit various information to the customs, but none of them passed. The boss was afraid of losing too much money, so he chose to pay the company in Hangzhou and let them authorize us to export directly.
SHIYAN is a professional manufacturer of bath products for more than 20 years. We have passed ISO9001, GMPC ISO22716, GMP & BSCI, C-TPAT audit. etc. to ensure our quality can meet all the needs of our customers. Our management system has extensive experience in handling brand protection and quality assurance. Besides China market, our main export markets are UK, France and USA. You are welcome to visit our factory and we will surely be a strong partner for your future business.