Q: Can we customize?
A: Sure, OEM is welcome as your request which includes customizing color, flavor, size, weight and package.
Q: Can your factory produce according to the samples?
A: Yes we can produce by the samples, fragrance, colors or formulations. But it need longer time to finish the products stability testing report. Better to follow our regular formulations.
Q: How does your factory do regarding quality control?
A: 1. Skillful workers care every details in handling the producing and packing pro-cesses.
2. Our Quality Control Department is specially responsible for quality checking from all raw material to the finished goods in each process.
Q: What audit reports & certificates, test reports and does your factory have?
A: Certificate: ISO 22716, GMP 211, FDA (With NDC), SMETA, GSV etc. Related reports: MSDS, COA, Stability testing, EN1500, EN1275, EN1040, USP51,UPS61,USP62,TRA-US,ASTME2783-11,CPSR(PIF)etc.
Q: How can we make payments to you for ordering?
A: Yes we have many choices, T/T by bank, Alipay, Digital currency, western union etc.
Q: How do you make our business long-term and good relationship?
A: 1. We keep good quality, delivery on time and competitive price to ensure our customer's benefits.
2.Develop new designs, new ideas, and new products for keeping going with markets.
3. We respect all customers as our friend and we sincerely do business and make friends with them for profits together.
Q: How long will it take to make sample?
For stock sample, we can send out immediately, while for new samples, it will take around 5-7 days
Q: Can we to be your distributor in our country?
A: For OEM production no need distributor, for our brand products you can be our distributor in your country after negotiation.
Q: Do you cooperate with famous brands ?
A . Yes, such as Walmart, Sepheron, Justice, HM, Zara and so on
Q: Could you do FBA warehouse stickers and ship directly to FBA?
Yes, we have a professional team serves for Amazon customers.