Customized Christmas gift bath bomb set customer case

Customized Christmas gift bath bomb set customer case

Holiday season is coming, and we received an inquiry about Christmas bath gift set this week. This client need a bath gift set with bath bomb, bath gel and body lotion and a candle in luxury box. She want to make the gift set like a luxury gift, so we tried to recommend her some holiday shape of bath bomb and also Christmas tree bottle for the bath gel, all these packed into a harder rigid box, which can protect the products well in the box and also, and we also add a ribbon bow on the outside of the box, so that it can look like a gift set.

After communicating with the customer all the order details, the unit price is also confirmed, the customer finally proposed to do a monthly settlement for 60 days, and revealed that the previous cooperation open supplier, has been doing this kind of terms with him, if we do not agree, this project he will turn to the existing supplier. For us, the new customer's first order to do the monthly settlement, in the company is no precedent, usually both sides cooperate to open, there is a certain basis of trust before giving the monthly settlement.
We did an in-depth investigation into the customer's background and found that the customer is indeed a professional bath product company in Europe, currently cooperating with several suppliers in China, and all of them are working in a monthly basis, so there is no problem with the customer's reputation.
Considering the potential of the customer, the company finally decided to use CITIC Insurance. The benefit of CITIC Insurance is that as long as the company declares the export normally, collects the transaction documents and communication records, any eventual non-payment by the customer, CITIC Insurance will compensate the company at 80% of the order amount.
We finally took the order and shipped all 2 containers last week.

SHIYAN Biotechnology Co., Ltd. is a professional manufacturer of bath products for more than 20 years. We have passed ISO9001, GMPC ISO22716, GMP & BSCI, C-TPAT audit. etc. to ensure our quality can meet all the needs of our customers. Our management system has extensive experience in handling brand protection and quality assurance. Besides China market, our main export markets are UK, France and USA. You are welcome to visit our factory and we will surely be a strong partner for your future business.